Practical Information

Bookinginformations and Details

• Meals and restaurant

Our Restaurant Römerhof-Stüberl is open daily from 6 p.m.
Sunday it is closed. 
Highlight in winter and summer: Fondue Chinoise / Fondue Asia / Raclette.
The Tennerhof is one of the best restaurant in the country. The gourmet restaurant "Tennerhof" is open from Wednesday to Sunday from 7 pm to 9 pm during the opening period of the Tennerhof Gourmet & Spa de Charme Hotel! 
Lunch menu is available daily from 12 pm to 7 pm.
We do not serve room service in our Landsitz Roemerhof. 

• Gourmet-Arrangement:

The price of a 5-course dinner is € 65,00 per person per day.

Additional charge Christmas gala dinner or New Year's Eve gala dinner.
Traditionally our guests contribute through elegant clothing to the cultivated atmosphere at the dinners.

• Dogs are welcome:

In all rooms, in the hotel lobby and on the terrace dogs are allowed. We charge € 30,- per day (not including food) per dog. Please let us know when making your reservation. Please be informed that pets are not allowed in our Spa de Charme and in our restaurants. 

• Rates for additional beds

Children up to 1-year free
From  1 to 3 years € 30,- per day
From  4 to 15 years € 60,- per day
Over 16 years € 100,- per day
These rates include an overnight stay with breakfast in the room of the parents from two full paying adults.

• Payment options:

Cash, Visa, Master Card, EC-Card, Diners Club, American Express
 

•  Reservations:

The reservation is binding as soon as we receive written confirmation along with your credit card guarantee. A deposit is sometimes required.
 

• Cancellation terms and conditions:

Special conditions for the summer season 2021

In the event of cancellation untill 48 hours prior to arrival, no cancellation fee is charged. Special rules apply to offers, promotions, deals and high season period bookings.
Later cancellations, late arrival, premature departure or no show will be charged with 100%

Conditions for the winter season 2021/22

In the event of cancellation till 14 days prior to arrival, no cancellation fee is charged. Special rules apply to offers, promotions, deals and high season period bookings.
In the event of cancellation, late arrival, premature departure or no show the following cancellation charges are levied on the basis of the booking:

7 days prior to arrival 50 %
3 days prior to arrival 75 %
Later cancellations or in case of no-show 100 %

We offer cancellation insurance to cover cancellations.

Under the Directive 2011/83/EU of the European Parliament, Article 16, the 14-day cancellation right is not applicable for hotel reservations. The hotel cancellation terms apply.

• Check in and Check out:

We kindly ask our guests to vacate their room by 11 am. Check-in from 2 pm.